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Frequently asked questions
All circuits nowadays use E-tickets. This means that we receive the tickets digitally from the circuit and can also send them to you digitally. We will upload the tickets to your account no later than 7 days prior the race weekend, you can download the tickets from your Account area. We recommend printing E-tickets, if these are in pdf format, and bringing them to the circuit. This will facilitate a smoother entry process at the circuit gate.
Some VIP tickets remain physical and need to be collected on sight or will be shipped to your homeaddress.
No, due to Race Experience reserving multiple seats on a single grandstand, we can only allocate seating once all tickets have been sold. This approach ensures that everyone is seated together when tickets are placed within one order. During the booking process, you have the option to fill in a comments field where you can express any preferences. We make every effort to accommodate these preferences when distributing the tickets. However, please note that we cannot guarantee specific preferenc
Yes, if you book tickets for the same grandstand in one order, you are guaranteed to be seated together. If you have made two separate bookings and still want to sit together, this can be arranged in some cases. If you send an email to info@raceexperiences.com mentioning the two order numbers, our travel specialists will look into whether this can still be organized.
Unfortunately, we cannot provide the exact location of your seats on the grandstand yet, as the seating arrangement is based on all sold tickets. You will know exactly which seats have been reserved for you at the time of delivery.
