Official FORMULA 1 Ticket Packages

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Below are the most frequently asked questions in the "Tickets" category. If your question is not listed, please don't hesitate to contact our travel specialists at info@raceexperiences.com

Cancellation options depend on the type of booking you have made. Below, you’ll find more information about cancelling Formula 1 tickets and travel packages.

Formula 1 Tickets

Grand Prix organizers generally have strict cancellation policies. As a result, Formula 1 tickets are generally non-refundable once your booking has been confirmed.

However, we may be able to help you resell your tickets for a 10% service fee. If you would like to explore this option, please contact us at info@raceexperiences.com. Make sure to include your order number and the number of tickets you wish to resell.

Please note that we cannot guarantee a successful resale.

Formula 1 Travel Packages

Cancellation conditions for travel packages vary depending on the hotel, destination, and applicable booking terms. As a result, we cannot guarantee that cancellation or a refund will be possible.

Please note that Formula 1 tickets included in a travel package are generally non-refundable. Even if you can cancel your hotel accommodation or other travel arrangements, the ticket costs may still be non-refundable.

We recommend contacting our travel specialists at info@raceexperiences.com to discuss the cancellation conditions and available options for your specific booking.

Terms and Conditions

For more information about cancellations, refunds, and other booking conditions, please refer to our General Terms and Conditions.

For most Formula 1 Grands Prix, tickets do not need to be personalized with the ticket holder’s name. This means you generally don’t need to provide any additional personal details after completing your booking.

However, some Grand Prix organizers require personalized tickets. If this applies to your booking, we will contact you by email in advance and explain which information we need.

There is no need to take any action unless you receive a request from us.

All circuits nowadays use E-tickets. This means that we receive the tickets digitally from the circuit and can also send them to you digitally. We will upload the tickets to your account no later than 7 days prior the race weekend, you can download the tickets from your Account area. We recommend printing E-tickets, if these are in pdf format, and bringing them to the circuit. This will facilitate a smoother entry process at the circuit gate.

Some VIP tickets remain physical and need to be collected on sight or will be shipped to your homeaddress.

No, due to Race Experience reserving multiple seats on a single grandstand, we can only allocate seating once all tickets have been sold. This approach ensures that everyone is seated together when tickets are placed within one order. During the booking process, you have the option to fill in a comments field where you can express any preferences. We make every effort to accommodate these preferences when distributing the tickets. However, please note that we cannot guarantee specific preferenc

For most tickets, we work with our own inventory, which allows us to quickly guarantee your tickets. You will always receive an order confirmation via email as soon as your tickets are guaranteed.

It is possible that you have already received an order confirmation, but your order is still marked as ‘in progress’ in your account.

Most Formula 1 tickets come in digital format, either as a PDF or through the circuit’s official ticketing app.

We depend on the event organizers to release the tickets to us. Therefore, we aim to send your tickets at least 7 days before the Grand Prix weekend. Sometimes, you may receive them even earlier. Occasionally, organizers only release tickets during the week of the Grand Prix. If this happens, we will email you in advance with an updated delivery timeframe.

Please note that delivery times may vary depending on the Grand Prix and ticket type. Rest assured, receiving your Formula 1 tickets shortly before the race weekend is completely normal. There is no need to worry if you haven’t received them earlier.

Where will I receive my tickets?

We will send your tickets to the email address you used when booking. Would you prefer a different email address? Please contact us at info@raceexperiences.com and include your order number and preferred email address.

F1® Experiences Packages

If you have booked an F1® Experiences package, you will generally receive physical tickets or credentials. We will either ship these to your home address or arrange collection at the designated F1® Experiences Ticket Office. Collection at the circuit is the most common option. It is generally the safest and most reliable method, as it avoids potential shipping delays.

We will always inform you about the delivery or collection procedure in advance. However, we often receive these details shortly before the Grand Prix weekend, sometimes just one week before the event.

Yes! If you book multiple tickets for the same grandstand in a single order, we guarantee that your seats will be together.

What if we have separate bookings?

If you and your companions have made separate bookings but would still like to sit together, we may be able to arrange this. Please contact us at info@raceexperiences.com and include both order numbers. Our team will check whether we can arrange adjacent seats. However, please note that we cannot guarantee this for separate bookings.

Can I choose my exact seats?

Unfortunately, we cannot confirm your exact seat numbers at the time of booking. The final seating arrangements depend on ticket allocations and availability.

You will receive your exact seat numbers when we deliver your tickets, usually shortly before the Grand Prix weekend.

Race Experience BV and Race Experience Ticketing BV collaborate directly with local partners/promoters and are authorized resellers of event tickets. They are not in any way affiliated with companies associated with Formula 1. F1, FORMULA ONE, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX, and all related brands and/or trademarks are the property of Formula One Licensing.

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